In the Plenary and Goldfields Theatre the use of flash is prohibited Cameras that look like SLR cameras may also be prohibited. The use of professional cameras must be approved on all occasions. Only small cameras for personal use are acceptedĪ professional camera is anything with a lens 35 mm or over. If the event you are attending has specific restrictions, there will be signage and our Customer Service team will inform you. Generally, posting to social media is permitted and, on most occasions, encouraged. There will be signage and our Customer Service team will inform you if there is a total ban on cameras. The use of cameras, video recording or live streaming devices is strictly controlled within the venue and restrictions vary from event to event. Please contact the Customer Service team when you arrive on site to arrange. In the theatres these are placed in the accessible wheelchair spaces. Please do this before the event, as it may not be possible to arrange on the day. Please contact the authorised ticketing agent to arrange an accessible seat. Due to limited space between seating rows, booking a wheelchair bay with a carer seat may provide more comfort for both patron and animal. Assistance animalsĪssistance animals are permitted inside our venue.

If you’d like to hire a wheelchair, call our Customer Service team on +61 3 9235 8000 or email us at. We also have a wider wheelchair available if required. We have a limited number of wheelchairs that can be loaned to you for the day on a first-come, first-served basis. There are accessible toilets, ramps and lifts throughout our venue, including lift access from the car parks. To book, call our Customer Service team on +61 3 9235 8000 or email. Most meeting rooms within the Convention Centre are equipped with TTA Hearing Assisted telephones and hearing assisted devices available to hire free of charge. MCEC is guide dog friendly and welcomes any registered assistance dogs into all areas of the building. Vision impairmentīraille is provided on all room door signage and fixed directional signage throughout the venue. When you arrive at MCEC please see our Customer Service team if you have any queries or require assistance.

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